Refund and cancellation policy
Effective 7 November 2026. Operated by Sri Krishna, trading as ResumeFit.
We want you to be happy with your pass. This page explains when you can get your money back and how.
Nothing to cancel
The 30-day pass is a one-time payment. It never renews automatically, so there is no subscription to cancel. When the 30 days end, you are not charged again.
Full refund within 30 days
Ask within 30 days of purchase and we will refund the full amount, including tax, if you have not downloaded a full resume PDF with that pass. Try the free preview first: it shows you the quality before you pay.
After a download, or after 30 days: no refunds
Once you have downloaded a resume PDF, or after 30 days, the payment is non-refundable. This includes dissatisfaction with how the AI-written resume reads: please use the free preview to judge the output before you pay. The only exceptions are that we will refund in full if:
- you were charged twice or by mistake;
- a technical fault on our side stopped you using the pass and we could not fix it within a reasonable time; or
- the law where you live gives you a right to a refund.
How to ask
Use the contact page and choose “Refund”, or email sri.krishna2028@mastersunion.org. Include the email address on your account and the payment reference from your receipt. We reply within 2 business days.
How refunds are paid
Refunds are issued through Dodo Payments, our payment partner and merchant of record, to the payment method you used. After we approve a refund, the money usually reaches you within 3 to 5 business days, depending on your bank. A refunded pass ends immediately; your profile and applications stay in your account.
Disputes
Please contact us before disputing a charge with your bank. We can usually resolve problems faster, and a dispute also ends the pass while it is reviewed.